Privacy Policy

Privacy Policy

Effective Date: February 18, 2025

At Riapple ("we", "us", or "our"), accessible from riapple.com, protecting your privacy is one of our main priorities. This Privacy Policy document outlines the types of information we collect from you and how we use, share, and protect that information. By accessing or using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

a. Personal Data
When you interact with our website—such as signing up for newsletters, creating an account, or contacting us—we may ask you to provide personally identifiable information. This may include, but is not limited to:

• Your name
• Email address
• Phone number
• Mailing address
• Any other information you choose to provide

b. Log Data
Our servers automatically record information that your browser sends whenever you visit our site. This Log Data may include:

• Your computer’s Internet Protocol (IP) address
• Browser type and version
• The pages you visit on our site
• The date and time of your visit
• The time spent on those pages
• Other diagnostic data

c. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, track user activity, and gather usage information. Cookies help us remember your preferences and understand how you interact with our website.

2. How We Use Your Information

We use the collected information for various purposes, including:

• Providing and improving our services: To operate, maintain, and improve our website and services.
• Customer support: To respond to your inquiries and provide support.
• Communication: To send you updates, newsletters, and promotional materials (you can opt-out at any time).
• Analytics: To monitor and analyze usage and trends, which helps us enhance user experience and improve our offerings.
• Legal Compliance: To comply with applicable laws and regulations.

3. How We Share Your Information

We respect your privacy and do not sell or rent your personal data. We may, however, share your information in the following circumstances:

• With Service Providers: We may engage trusted third-party companies to perform functions on our behalf (e.g., website hosting, data analysis, customer service). These providers have access to your information only as necessary to perform their functions and are obligated not to disclose or use it for any other purpose.
• For Legal Reasons: We may disclose your information if required by law or in response to valid requests by public authorities (such as a court or government agency).

4. Data Security

We implement various security measures designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of data transmission over the Internet or electronic storage is completely secure.

5. Data Retention

We will retain your personal data only for as long as is necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our policies.

6. International Data Transfers

Your information may be transferred to, stored, and processed in countries outside your home jurisdiction. These countries may have data protection laws that differ from those in your country. By using our website, you consent to this transfer, storage, and processing.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request access to the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data.
• Objection/Restriction: Object to or request restriction on the processing of your data.
• Data Portability: Request the transfer of your data to another service provider.

To exercise any of these rights, please contact us using the details provided in Section 9.

8. Children's Privacy

Our website is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe that we have inadvertently collected such information, please contact us, and we will take steps to delete it promptly.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. When we do, we will update the "Effective Date" at the top of this page. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our website after any modifications constitutes your acceptance of the updated policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

• Email: privacy@riapple.com